That Pedal Show - Coronavirus Covid-19
MAY 2021 UPDATE
Firstly, we hope that you and your family are staying well during these extraordinary times.
Dan and Mick are now back in the TPS Studio filming again as the UK Lockdown eases. We have been taking precautions as filming restarted - eg. a clear screen between Mick and Dan which we will phase out over the coming weeks. In addition, we only have Simon helping with production so that the number of people in the same space is kept to a minimum. We also try to keep a sensible distance from each other while everyone is in TPS HQ. It's also worth noting that everyone spending any time at TPS HQ has had their first vaccination.
Please be aware that we have introduced a temporary shipping schedule - instead of daily shipping, orders will be shipped out twice a week only, so there may be some delays to your order.
In addition, please be aware that we ship via Royal Mail who are working with reduced staffing levels, as are all your own local postal services worldwide. The same applies to Customs agencies. So please make allowances for parcels arriving later than normal. We have updated our 'lost package' policy from 30 days from shipping to 45 days from shipping during these times.
If you have any concerns about shipping then we strongly recommend that you choose the 'Tracked' shipping option during the checkout process.
We would also like to reassure everyone that we are taking all possible steps to ensure both the safety of our customers (and ourselves) during the Covid-19 pandemic. We take the current situation seriously and we're doing everything we can to ensure maximum cleanliness and extra hygiene measures are in place.
All new products received at TPS HQ are handled with appropriate care and given quarantine time before they get unpacked and added into stock.
Should anything change then we'll make sure that any updates to this statement are posted both here and on www.thatpedalshowstore.com
Take care everyone and see you soon!
Mick and Dan